Supported Macintosh Platforms:
Have all printer and screen fonts been included?
Note: We cannot accept True Type, PC or Multiple Master (MM) fonts.
Make sure the font is plain.
Example: Do not make a font bold by changing it to B in the
For Illustrator files, outline all fonts.
Have all images been included?
Are colored tiffs set to CYMK, not RGB?
Are black and white tiffs set to Bitmap for one color logo? Are black and white
tiffs set to Grayscale for screened logo?
Note: Tiffs for spot colors should be set to Grayscale or Bitmap, not
CYMK or RGB, unless they are already setup with spot colors?
Are scanned images scanned at the size the image will be used in the final document?
Note: Resolution will change when the image is increased or decreased in
size and we cannot guarantee the quality.
Are scanned images resolutions as follows?
CMYK logos (4-color process) – 300 ppi
Grayscale logos – 300 ppi
Black & White logos – 600 ppi
Are barcodes saved as a Bitmap?
Image Mode Bitmap at 600 ppi
Is the format saved as follows?
Is your document set up for spot colors, if it is not being printed 4-color
Do all bleeds extend beyond the edge of the document by a minimum of 1/8”?
Did you take into consideration that envelope folding equipment has a variance
of 1/16” +/-?
Is the page size built at the final envelope size?
Are all supporting files (fonts and images) included?
Have the files been compressed using a self-extracting archive?
Send your files to firstname.lastname@example.org or via FTP (contact your
sales representative for details).
Heinrich Envelope adheres to all font licensing protocols. Therefore, we are unable to make any corrections or changes to documents where we do not own a font license for the font being used.
Heinrich Envelope is licensed for fonts in the Agfa Cornerstone and Adobe Type Collection 9.0 font libraries.